The Baggage Factory Limited offers all of its on-line or telephone order purchasers a “Price Match Promise”. Subject to the limitations listed below,The  Baggage Factory Limited will reduce the on-line listed price to our purchaser in line with the lowest qualifying price for the item being sold elsewhere.

Enquiries relating to a price match purchase should in the first instance be via the enquiry form below. Our customer services team will contact you following this enquiry to confirm your price match offer and provide a one time discount code for you to complete your purchase on-line via the Baggage Factory website. www.baggagefactory.co.uk.Please complete the form as accurately and comprehensively as you can to assist us with providing you with a fast response.

The following shall apply to all price match offers:

  • The alternative supplier must be an approved/authorized reseller of the product brand
  • The alternative product offer must be for exactly the same product and this includes the size, colour , weight, capacity and model number.
  • The alternative product offer must be from an on-line web store that has stock for delivery within 3 working days.
  • The Baggage Factory Limited do not match price where the price match is for an item on sale in a retail store
  • The alternative product offer must be available to the general public and not restricted to member only schemes, promotions or secret sales.
  • The alternative product offer must include delivery and tax charges.
  • The alternative product offer must be for a “Brand New Stock” item that has been supplied to an authorized reseller.
  • The alternative product offer must be from a UK based on-line reseller

The Baggage Factory Limited regret that it cannot match prices with any on-line auction, discount or market place seller sites such as Ebay, Amazon or Play.com

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